Shipping information

Thank you for giving attention to the following information  concerning the processing of your order.

(1) Once we received your order, we will check availability of the product.

(2) We will send a confirmation of order by e-mail in which we will list the total costs  but without turnover tax on imports and customs duties, if any.

(3) Your order will be shipped out of the Vitra Design Museum warehouse in Neuenburg/Germany. Our team does its best to ship your order as quickly as possible. Most products are on stock and will be shipped within 2-5 business days.


International Shipments
 
(1) For International Shipments, our team will make sure to add the  required export documents to your order.

(2) Please note that any additional costs and charges such as turnover tax on imports and custom duties for the shipment of goods passing through customs will be added. These additional costs and charges are also to be paid by recipient.

(3) Please allow the following delivery times for in-stock items.  Please note that customs clearance and security checks might  increase delivery times considerably.

Northern Europe 4-5 days
Western Europe 4-5 days
Southern Europe 4-10 days
Eastern Europe 4-7 days
USA 9-12 days
Hongkong 9-15 days
Taiwan 9-15 days
Australia 11-15 days
Southern America 9-15 days
 
Shipping Charges
 
The following shipping charges apply:
  • Germany: 6,00 €
  • Europe: 15,50 €
  • All other countries: 37 €

Shipping charges are dependent on your shipping address and will be calculated during checkout.

Additional shipping cost will be charged for special products or shipments which are not standard packages concerning size or/and weight. See list below:

Product

Calculation of shipping charges

Surcharge Germany

Surcharge Europa

Surcharge World

Toolbox 

 

Surcharge for order size ≥ 13
additional surcharge for any further package

    6,00 €

    6,00 €

15,50 €

15,50 €

37,00 €

37,00 € 

Flock of Butterflies, Nelson

Surcharge for order size ≥ 2

6,00 €

15,50 €

37,00 €

Snake, Girard

Surcharge for order size ≥ 2

6,00 €

15,50 €

37,00 €

Hang it All, Eames

Surcharge for order size ≥ 4

6,00 €

15,50 €

37,00 €

Algue, Bouroullec

Surcharge for order size ≥ 5 additional surcharge for any further package

6,00 €

6,00 €

15,50 €

15,50 €

37,00 €

37,00 €

Panton Junior, Panton

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Eames Elephant, Eames

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Butterfly Stool, Yanagi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Uten.Silo I , Becker

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Uten.Silo II , Becker

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Sunflower Clock, Nelson

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Star Clock, Nelson

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Turbine Clock, Nelson

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Plastic Side Chair, Eames

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Akari UF4-33N, Noguchi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Akari UF4-L8, Noguchi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Akari UF4-L10, Noguchi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Akari BB3-55DD, Noguchi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Akari BB3-33S, Noguchi

Oversize surcharge per product

5,00 €

20,00 €

20,00 €

Please note that any additional costs and charges such as turnover tax on imports and custom duties for the shipment of goods passing through customs will be added. These additional costs and charges are also to be paid by recipient.